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Terms & conditions

We get it … legal documents are notoriously unreadable. They’re packed with jargon, dense sentences, and terms that can make our eyes glaze over. We believe contracts shouldn’t feel like a puzzle.

That’s why we’ve created this plain-English version of our terms and conditions. It’s designed to be clear, easy to understand, and free of unnecessary complexity. It’s not a replacement for the legal version (yet!), but it’s what we’re saying in legalese right now, just in everyday language.

1. Overview

  • Agreement: This document, plus any specific proposals we agree to.
  • Services: What we’ll do for you (e.g., build an app, provide support, etc.).

2. What We’ll Do

  • We’ll deliver the services outlined in our agreement with reasonable care, skill, and professionalism.
  • We’ll use qualified people and follow relevant laws.

3. What You Need to Do

  • You’ll provide us with the information and support we need to do our work.
  • You’ll use our services and apps legally and as agreed.

4. Who Owns What

  • If we create something new (like an app), we usually own the rights to it.
  • You own anything you provide to us, even if we modify it.
  • If agreed in writing, you can own the app once you’ve paid for it.

5. Using Our Apps

  • You can use our apps for your business while the agreement is active.
  • Don’t copy, change, or reverse-engineer our apps without permission.

6. Data and Privacy

  • We’ll protect your data and only use it to deliver the services.
  • You’re responsible for keeping passwords and access details safe.

7. Payments

  • Pay our invoices within 20 days unless we agree otherwise.
  • If you’re late, we might charge interest or pause work until payment.

8. Liability

  • We’re responsible for direct issues caused by our mistakes (like losing data due to negligence).
  • We’re not liable for indirect losses (e.g., lost profits).
  • You’re responsible for how you use the app and the data you enter.

9. Ending the Agreement

  • The agreement runs for the period we agree to and can renew automatically.
  • Either of us can end it with notice or for serious breaches.

10. Changes in Ownership

  • If your company ownership changes and it might impact us, let us know.
  • We’ll only need to agree to changes that could affect our work.

11. Confidentiality

  • We’ll keep your information private, and you’ll do the same for ours.

12. Disputes

  • If there’s a problem, we’ll try to work it out.
  • If we can’t, it’ll go to arbitration in New Zealand.

13. General Stuff

  • This agreement is governed by New Zealand law.
  • If part of the agreement doesn’t work, the rest still applies.